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CoursesFor employeesOrientation program for employees

  • Module 1: Welcome to Finland 1

    • Lecture1.1
      WELCOME TO ORIENTATION!
    • Lecture1.2
      BASIC INFORMATION ABOUT FINLAND
    • Lecture1.3
      FINNISH IS A COOL LANGUAGE
    • Lecture1.4
      PREPARING TO MOVE TO FINLAND
    • Quiz1.1
      QUIZ: Module 1 10 questions
    • Lecture1.5
      CONCLUSION: WELCOME TO FINLAND

  • Module 2: Finnish Working culture 1

    • Lecture2.1
      INTRODUCTION TO FINNISH WORKING CULTURE
    • Lecture2.2
      FINNISH WORKING CULTURE – AND HOW TO APPLY FOR WORK
    • Lecture2.3
      RULES AND LAWS: USEFUL INFORMATION WHEN APPLYING WORK
    • Quiz2.1
      QUIZ: Module 2 5 questions
    • Lecture2.4
      CONCLUSION: FINNISH WORKING CULTURE

  • Module 3: Quality service for customers 1

    • Lecture3.1
      INTRODUCTION: QUALITY SERVICE FOR CUSTOMERS
    • Lecture3.2
      DESTINATION FINLAND
    • Lecture3.3
      WHAT KIND OF TOURIST TRAVELS TO FINLAND?
    • Lecture3.4
      READY FOR CUSTOMER SERVICE?
    • Lecture3.5
      CUSTOMER SERVICE VOCABULARY
    • Quiz3.1
      QUIZ: Module 3 6 questions
    • Lecture3.6
      CONCLUSION: QUALITY SERVICE FOR CUSTOMERS

  • Module 4: Working passports 1

    • Lecture4.1
      INTRODUCTION: WORKING PASSPORTS
    • Lecture4.2
      TRAINING AND TESTS FORM PART OF THE QUALITY
    • Quiz4.1
      QUIZ: Module 4 5 questions
    • Lecture4.3
      CONCLUSION

    INTRODUCTION: WORKING PASSPORTS

    In this module you’ll get knowledge and understanding of the certifications needed when working in tourism industry in Finland, as well as good advice on how to update your skills. Security and responsibility are important skills when working in the tourism field.

    Prev CONCLUSION: QUALITY SERVICE FOR CUSTOMERS
    Next TRAINING AND TESTS FORM PART OF THE QUALITY

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