Module 1: Welcome to Finland 1
- Lecture1.1
  
  WELCOME TO ORIENTATION!
- Lecture1.2
  
  BASIC INFORMATION ABOUT FINLAND
- Lecture1.3
  
  FINNISH IS A COOL LANGUAGE
- Lecture1.4
  
  PREPARING TO MOVE TO FINLAND
- Quiz1.1
  
  QUIZ: Module 1 10 questions
- Lecture1.5
  
  CONCLUSION: WELCOME TO FINLAND
Module 2: Finnish Working culture 1
- Lecture2.1
  
  INTRODUCTION TO FINNISH WORKING CULTURE
- Lecture2.2
  
  FINNISH WORKING CULTURE – AND HOW TO APPLY FOR WORK
- Lecture2.3
  
  RULES AND LAWS: USEFUL INFORMATION WHEN APPLYING WORK
- Quiz2.1
  
  QUIZ: Module 2 5 questions
- Lecture2.4
  
  CONCLUSION: FINNISH WORKING CULTURE
Module 3: Quality service for customers 1
- Lecture3.1
  
  INTRODUCTION: QUALITY SERVICE FOR CUSTOMERS
- Lecture3.2
  
  DESTINATION FINLAND
- Lecture3.3
  
  WHAT KIND OF TOURIST TRAVELS TO FINLAND?
- Lecture3.4
  
  READY FOR CUSTOMER SERVICE?
- Lecture3.5
  
  CUSTOMER SERVICE VOCABULARY
- Quiz3.1
  
  QUIZ: Module 3 6 questions
- Lecture3.6
  
  CONCLUSION: QUALITY SERVICE FOR CUSTOMERS
Module 4: Working passports 1
- Lecture4.1
  
  INTRODUCTION: WORKING PASSPORTS
- Lecture4.2
  
  TRAINING AND TESTS FORM PART OF THE QUALITY
- Quiz4.1
  
  QUIZ: Module 4 5 questions
- Lecture4.3
  
  CONCLUSION

CONCLUSION

Congratulations! You now have information about the most common certifications and educational contents to improve your skills and have better opportunities to work in Tourism Industry in Finland.

In this module you’ll get knowledge and understanding of the certifications needed when working in tourism industry in Finland, as well as good advice on how to update your skills. Security and responsibility are important skills when working in the tourism field.

Links from the lessons

Tips for responsible tourism

Hygiene Passport information from Evira, the Finnish Food safety authority

Valvira: responsible managers for alcohol

MaTuPa safety passport (in Finnish)

Arctic guide traning

Congratulations!

You have completed the Orientation Program for employees.
We hope that you found this course useful and inspiring, expanding Your view of what Finland has to offer.

We wish you all the best! 🙂

Prev QUIZ: Module 4

Orientation program for employees

Multicultural working environment – employers

Orientation program for employees

Multicultural working environment – employers

For employees

Orientation program for employees

Multicultural working environment – employers

Orientation program for employees

Multicultural working environment – employers

For employees

Module 1: Welcome to Finland 1

Module 2: Finnish Working culture 1

Module 3: Quality service for customers 1

Module 4: Working passports 1

CONCLUSION

Links from the lessons

Congratulations!

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