Ordering

Ordering services and products can be done directly from our online shop. The products to be ordered are selected on the home page by adding them to the shopping cart. The order is sent by paying for the contents of the shopping cart in the online shop’s checkout function. When placing an order, you agree to these terms of delivery, product prices and shipping costs.

The Customer is responsible for the accuracy and timeliness of the information provided. After sending the order, the customer receives an order confirmation by email. If payment is interrupted, the order is cancelled automatically. The Customer agrees to the terms of delivery in force at the time of ordering. You can register at our online store or order without registration.

The prices displayed on the website are valid sales prices including 24% VAT. Mood of Finland Oy reserves the rights to price changes.

Delivery

Mood of Learning products are online training services delivered online.

Payment

The payment intermediary for the online shop is Visma Pay (Paybyway Oy, Business ID 2486559-4), which is registered in the register of payment institutions maintained by the Financial Supervisory Authority. Payment will be transferred via Visma Pay’s online service and Visma Pay or Paybyway Oy will be shown as the recipient of the payment by bank statement and invoice. Visma Pay forwards payments to the online retailer. Payment is safe, as all information about the payment transaction is transmitted using an encrypted connection so that no third party can see the details of the payment transaction.

The transaction is created between the customer of the online store and the online store. The online store is responsible for all obligations related to the store.

Read more about Visma Pay: https://www.visma.fi/vismapay/

Payment methods

Through Visma Pay you can pay with online banking credentials, wallet, payment cards (credit/debit), invoice or installment. The following payment methods are available: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Local Cooperative Banks, S-Bank, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Pivo, Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard cards, as well as Flexibility and Enterpay Invoice for the company.

MobilePay: You can pay with your MobilePay wallet if you have allowed online stores to be paid in the app settings. Payments made with a MobilePay wallet will be charged to the payment card attached to the wallet. If you fail to charge a payment to a payment card, it is not possible to pay with a MobilePay wallet in the online store.

Pivo: Terms of Use are available on Pivo’s website: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/

Flexibility invoice and part payment is a domestic service with which you make your purchases quickly and safely. Flexibility is intended for individuals who have handled their financial business properly. With flexibility, you get 30 days of interest-free and free payment time. Once you receive the invoice, you can decide whether to pay it in full or in parts. With the installment you can pay for your purchases in up to 36 instalments, starting at 9,90 eur/month. The cost of the flexibility part payment is EUR 3.90 per month and 19.90% credit rate. You can pay for purchases of 30-3000 euros with Jousto. Aurajoki Nordic Oy acts as the credit issuer. Read more about Flexibility at www.jousto.com.

Visma Pay payment service contact information

Visma Pay, Paybyway Oy (Business ID 2486559-4)
Email: helpdesk@vismapay.com
Phone: 09 315 42 037 (weekdays 9-17)
Postal address: Laserkatu 6, 53850 Lappeenranta

Return, unsubscribe and complaint

The customer of the online store has a 14-day right of exchange and return in accordance with the Consumer Protection Act. The Customer has the right to replace or return some or all of the products in the order. If you wish to return or exchange products, please contact the online store first and ask for return instructions. Please include your name, contact information and account number for any refund.

Before the order is delivered, the order can be cancelled by written notification by email.

The online shop has a legal liability for errors in the products sold. In case of complaints, please contact our customer service. The consumer has the right to bring any disputes to the Consumer Disputes Board.

General

Mood of Finland Oy/ Mood of Learning company reserves the right to change its terms of delivery. Before ordering, the customer must familiarize them with the terms of delivery in force at any time. Mood of Finland Oy company is not responsible for delays caused by force majeure.

Contact details

If you have any questions about our online shop or products, feel free to contact us. We’d be happy to help you.

Mood of Learning
Mood of Finland Oy
anu.nylund@moodoffinland.fi
+358 40 9622 006
www.moodoflearning.com
www.moodoffinland.fi